Terms & Conditions

Terms and Conditions (“T&C”) are a set of legally binding terms defined by Grey Fox Solutions LLC, the owner of this website (greyfoxsolutions.shop). The T&C set forth the legal boundaries governing the activities of website visitors and customers while they visit or engage with this website and its services. The T&C are meant to establish the legal relationship between site visitors, customers, and Grey Fox Solutions LLC as the website owner.

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog or landing page).

T&C provide Grey Fox Solutions LLC the ability to protect itself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so customers are encouraged to seek local legal advice if they are trying to protect themselves from legal exposure related to their use of our services.

What to Include in the T&C Document

Generally speaking, T&C often address these types of issues: who is allowed to use the website; the possible payment methods; a declaration that the website owner reserves the right to modify the T&C with reasonable notice; and the governing law and dispute resolution process.

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Grey Fox Solutions LLC Specific Terms & Conditions

1. Services: Grey Fox Solutions LLC provides AI-driven solutions—custom websites, chatbots, automation apps, and mobile apps—on a recurring monthly basis. Plans include: Basic ($148.50/month), Standard ($298.50/month), Premium ($418.60/month), and Elite ($498.75/month), with features as listed on greyfoxsolutions.shop.

2. Payment: Subscriptions auto-renew monthly via Wix Payments or Affirm (0% APR, 3–6% fee absorbed by Grey Fox). Payments are non-refundable except as noted below. Annual billing offers a 10% discount if paid upfront. Late payments may incur a fee of 1.5% per month on overdue amounts.

3. Support: Includes 24/7 AI support, email (48h response for Basic, 24h for others), and consultation calls per plan (1–6 monthly, lead times 72h–6h). Additional sessions beyond allotted calls may incur fees ($50/hour) with prior agreement. Service Level Agreements (SLAs) covering support and uptime are available upon request at greyfoxsolutions.shop.

4. Cancellation: Customers may cancel anytime via their Wix account with 30 days’ notice. No refunds for partial months, but future charges stop immediately. Plans are valid until canceled.

5. Termination: Grey Fox Solutions LLC reserves the right to terminate a customer’s plan for breach of terms, including non-payment or misuse, with 30 days’ notice via email. Immediate termination may occur for severe violations (e.g., illegal use of services).

6. Liability: Grey Fox Solutions LLC is not liable for downtime beyond reasonable control (e.g., third-party failures) or for indirect, incidental, or consequential damages arising from use of our services.

7. Privacy: We comply with applicable data privacy laws (e.g., U.S. state regulations). Client data is used solely to deliver services and not shared without consent; see our Privacy Policy at greyfoxsolutions.shop for details.

8. Changes: Grey Fox may update these terms with 30 days’ notice via email (greyfoxsolutionsinfo@gmail.com) or site updates. Continued use after changes constitutes acceptance.

9. Usage: Plans are for single-business use. Reselling, sharing access, or using services outside the purchased plan is prohibited without written consent.

10. Ownership of Custom Applications: Any custom applications (e.g., websites, chatbots, automation apps, mobile apps) developed by Grey Fox Solutions LLC remain the intellectual property of Grey Fox Solutions LLC. Customers may use these applications solely within the scope of the products purchased under their active plan. Any use, modification, or distribution of custom applications outside the purchased products requires prior written approval from Grey Fox Solutions LLC.

11. Governing Law: These terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

12. Dispute Resolution: Disputes arising from these terms will be resolved through binding arbitration in Texas, unless otherwise agreed in writing by both parties.

 

By selecting a plan, you agree to these terms. For questions, contact greyfoxsolutionsinfo@gmail.com.